Everything you need to know
As part of our ongoing commitment to excellence in customer service, we have compiled a list of frequently asked questions along with answers.
If you would like more information, contact us today.
WHAT IS THE DELIVERY TIME OF OUR PRODUCTS?
Delivery time depends on the product you order and your location. In general, we strive to process and ship all orders within 24-48 hours of placing them.
Standard delivery time varies by destination, but is generally estimated to be 3-7 business days. Please note that international deliveries may take slightly longer due to customs formalities.
If you have any additional questions regarding delivery, our customer service team are on hand to assist you.
Customer service: contact@gloriadelabiche.com
WHAT MEANS OF PAYMENT ARE ACCEPTED ?
We accept payment by credit card (Visa, Mastercard, American Express) as well as payment via PayPal.
These secure payment options allow you to order with confidence.
DO YOU OFFER GIFT CARDS?
Yes we offer gift cards.
The gift card is an excellent option for offering an original gift to your loved ones. It can be used as a means of payment on our site for the purchase of our products.
To use it, simply enter the gift card code during the checkout process, and the corresponding amount will be deducted from your order total.
WHAT IS OUR RETURN POLICY?
We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your product, you can return it to us within 30 days of receiving your order. Please see our "Returns Policy" page for more details on return conditions and instructions.